Quality assurance

Our constant interaction with both suppliers and customers leave us in no doubt about the importance of having robust quality assurance processes in place, being able to provide products with provenance stories and messages, and to offer traceability through a sustainable supply chain. We take our responsibility in consistently delivering high standards very seriously.

Food safety is of paramount importance to Bidfood and our customers. It is our policy to exceed the minimum legal requirements to ensure our food products are always safe to consume.

The Technical Services team in Bidfood are responsible for sourcing safe, legal and quality wholesale food and catering products, be they brands found in every household or Bidfood brands developed specifically for the catering sector.

Bidfood is accredited to the British Retail Consortium For Storage And Distribution. Additionally, our systems are based on quality management principles and we are certified to the ISO 9001:2015 Standard. These principles are delivered throughout the organisation and are underpinned by our quality policy, processes, standards and supporting documentation.

Our pledges

Egg sourcing pledge

Bidfood is fully committed to the move towards cage-free eggs by 2025. This includes branded and own label shell eggs, liquid egg and eggs as ingredients in our own label products.

We are already in conversations with egg suppliers to understand timelines for moving to cage free supply, as well as speaking with customers about switching to cage free alternatives by 2025, in order to achieve this aim.

Animal welfare pledge

Bidfood’s fresh and frozen meat products and preparations including continental wholesale meats in our own brand range are from animals that have been raised in compliance with European Animal Welfare legislation (EU Directive 2008/120/EC) as a minimum. This is enacted in UK legislation as “The Welfare of Farmed Animals (England) Regulations 2007”.

Palm oil pledge

Bidfood supports the use of sustainably sourced ingredients including the use of sustainably sourced palm oil and palm derivatives.

In Bidfood’s own brand products, we will use only sustainably sourced palm oil or palm derivatives where commercially and technically viable.

This information is shared with customers and other external stakeholders in the Bidfood sustainability and corporate responsibility report.

Salt reduction pledge

Bidfood supports the government’s 2017 salt reduction targets and will continually strive to work towards these targets across own brand where commercially and technically viable.

Modern Slavery Act statement

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Bidfood’s Peas Please Pledges

  1. We pledge to include two portions of vegetables as part of the main meals available within our canteens, in a bid to help feed the 5,000 (Bidfood employees). As well as this, we’re looking to increase the amount of veg based snacks available across our business
  2. Our Food Development team will begin to develop customer recipes that include hidden vegetables, as well as how to swap ingredients for vegetables that don’t increase the cost of the meal for consumers
  3. We also pledge to promote vegetables through our marketing channels, where possible

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