FAQs

Bidfood delivers across the UK and we have over 20 depots offering local support and expertise, as well as a national framework for national multi-site customers.

Our Advice Centre holds a wealth of product information, including nutritionals, special dietary requirements, such as gluten or dairy- free, and accredited ranges such as Red Tractor, MSC fish etc. The Bidfood Advice Centre team can be reached on 0370 3663 000 or by email advice_centre@bidfood.co.uk.

You can either register for our email updates on promotions, or register with our online shop at www.BidfoodDirect.co.uk using your Bidfood account details.

Unfortunately we do not deal directly with private customers, only business-to-business.

You need to be a Bidfood customer in order to register and place orders. If you are not currently a customer, please contact your local depot to set up an account.

You can register online if you are a Bidfood customer but will need to wait to receive notification via e-mail with your log-in details. We aim to confirm this within one working day. You can then log-in and start placing orders.

Visit our ‘People’ section to find out more about what it’s like working here, the kind of roles we have and what jobs are currently available. You can apply online by sending us an application form or your CV. We also post our jobs on our LinkedIn page.

If you’d like us to consider you for any future jobs that become available, you can send us your CV and we’ll keep your details on record for the next time we recruit.

On top of becoming part our fantastic team, we offer great opportunities for development and career progression. In addition to this we offer a generous benefits package which includes 25 days holiday, salary benchmarking, a healthcare cash-back plan, personal accident insurance, special employee discounts on our products, and an exclusive range of over 4,000 high street discounts. Check out our vacancies for any extra benefits specific to individual roles.

It is a legal requirement for us to check that you are eligible to work in the UK before we take you on, and we will need to see relevant documents to prove this. This may be a passport, biometric residence card, or other government approved document. You can find more information about acceptable documents at www.gov.uk.

If your complaint is regarding an order, delivery or invoice, you will need to contact your customer service team at your local depot. To find the correct contact details, please enter your postcode in the post code search. If your complaint is not to do with these areas, please complete the ‘contact us’ form on our website.

Business Support Centre

Bidfood,
814 Leigh Road,
Slough,
SL1 4BD


Phone Number

01494 555900

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