Product advice

Our Advice Centre - here to help!

We offer advice about products and policies

At Bidfood, our support doesn’t end with your food delivery. Our dedicated and friendly Advice Centre team is here to help you if you have any queries about our products or policies, or are just after a little guidance.

With expert knowledge on product information, food safety matters, specialist dietary requirements and much more, the team are only a phone call or email away.

Are you looking for any of the following:

  • Product specifications including nutritional information
  • Allergen information or allergen free product lists
  • Products that are suitable for specific dietary requirements such as Halal, Vegetarian or Vegan
  • Products that are Red Tractor or Farm Assured
  • Sustainably sourced fish
  • Help meeting Government Buying Standards
  • Help complying with Food For Life
  • COSHH data sheets
  • Ohther product-related queries

If the answer is yes, the Advice Centre can provide all of this, and more.

Bidfood understands that not all customers’ requirements are the same and the Advice Centre has a vast amount of information to assist you with your specific needs. If you are looking for a report for your range of products covering dietary and allergen information or best practice guides and fact sheets that are right for your business, the Advice Centre is here to help.

Our team love to hear from you so please call us on 0370 3663 000 or email us at
The Advice Centre is open Monday to Friday from 8am – 5pm.

Note: If you are looking for pricing information or wish to place an order, please contact your local depot or log-in to

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