Product advice

Our Bidfood Advice Centre - here to help!

We offer advice about products and policies

At Bidfood, our support doesn’t end with your wholesale food delivery. Our dedicated and friendly Bidfood Advice Centre team is here to help our customers with any queries about allergens, nutrition, product claims, specifications or policies.

With expert knowledge on product information, food safety matters, specialist dietary requirements, the team are only a phone call or email away.

If you are looking for help regarding your Bidfood account, deliveries, pricing information or product availability, please contact your local depot or log-in to www.bidfooddirect.co.uk.

If you are looking for any of the following, the Bidfood Advice Centre can provide all of this:

  • Product specifications including nutritional information
  • Allergen information or allergen free product lists
  • Products that are suitable for specific dietary requirements such as Halal, Vegetarian or Vegan
  • Products that are Red Tractor or Farm Assured
  • Sustainably sourced fish
  • Help meeting Government Buying Standards
  • Help complying with Food For Life
  • COSHH data sheets

Bidfood understands that not all customers’ requirements are the same and the Bidfood Advice Centre. If you are looking for a report for your range of products covering dietary and allergen information or best practice guides and fact sheets that are right for your business, the Bidfood Advice Centre is here to help.

Our team love to hear from you so please call us on 0370 3663 000 or email us at advice_centre@bidfood.co.uk.
The Bidfood Advice Centre is open Monday to Friday from 8am – 5pm.

If you are looking for help regarding your Bidfood account, deliveries, pricing information or product availability, please contact your local depot or log-in to www.bidfooddirect.co.uk.

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