Create an inclusive atmosphere
Hospitality is often delivered in relaxed social environments where perceived barriers between individuals and groups can be broken down and positive relationships can be established. Make your environment multi-functional, with furnishings and layouts that support various activities. Students can then reconfigure the space to suit their needs.
Create a cohesive community
Creating a sense of belonging to a student community with active participation could really help improve student wellbeing. Creating a community requires students to be actively engaged. Ensure menus promote inclusion on the basis of taste, religion and allergies.
Create positive associations
Campus spaces are gathering points for students and they can become spaces for students with shared interests. Something as simple as having a weekly event where students can share experiences and bond will strengthen notions of inclusion, belonging and security.
The design of hospitality spaces is often dominated by operational issues, with less attention being paid to intended outcomes that are not traditionally the responsibility of catering departments, including student wellbeing. This requires fresh thinking on the potential that lies within hospitality spaces. Yes, their primary functional purpose may be the provision of food and drink, but they are also environments that carry symbolic significance for guests and employees.
Get in touch with your TUCO contact for more information about their Hospitable Campus report