Our Stories: Depot back-office and management
Working in one of our depots puts you at the core of our fast-moving business, driving part of a huge behind-the-scenes operation.
Read MoreA proven track record of Customer Services and some experience of sales, as although initially this role will be responsible for Customer Services you will have to cover the other team leader during times of annual leave etc. An understanding of key KPI’s is required, as well as the ability of carry out one to ones, lead team meetings etc.
A good all round understanding and appreciation of customer service is required, with practical experience of handling complaints/queries etc.
You will be happy working in a structured fashion but be looking for innovative ways in which you can solve problems, support colleagues and generally add value to the organisation’s operation and customer service. The successful candidate will be able to bring new ideas to the team, and allow us to develop, drive & deliver continued improvement in the way customer service operates, whilst enhancing our customers experience.
A clear, concise communicator at all levels, you’ll play an influential role with your peers with the vision and business acumen to positively affect the wider commercial business.
Pension, 25 days holiday pa, healthcare cash plan, childcare vouchers, personal accident scheme, employee discounts
To apply, please complete an application form which can be collected at the depot, or send your CV with a covering letter, including the reference LW/1522 to: Emma Boakes, National Call Centre Manager, Bidfood, Transfesa Road, Paddock Wood, Tonbridge, Kent. TN12 6UU
Email: emmaboakes@bidfood.co.uk
Working in one of our depots puts you at the core of our fast-moving business, driving part of a huge behind-the-scenes operation.
Read More