Date posted: 20/09/2021

Job Details

  • Reference No.BI/1212
  • DepartmentTelesales
  • Hours per Week37.5
  • LocationNottingham
  • Grade6
  • Reporting toTelesales Manager
  • Closing Date01/11/2021 12:00 am
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Telesales Executive – Nottingham

There’s every chance you’ll have eaten our food, so why not share our success and come and work for us? Urban is part of Bidfood which is a leading wholesale food distributor and the preferred supplier for over 60,000 customers across the UK, ranging from pubs to schools, from restaurants to care homes and everything in between.

From Lands End to John O’Groats, whether our customers want just a teaspoon or a full range of catering supplies, we’ll supply their needs. We work as a team to provide every food option from quality ingredients to finished meals, including a number of own brand ranges as well as all the big brands and regional specialties. We believe in our food, and we know that our people are so very important in our success.

The telesales team forms an essential part of our depot by ensuring customer orders are taken in an efficient and professional manner.

You’ll be responsible for making outbound calls and dealing with incoming calls to take our customers’ normal orders. You’ll be required to manage your own customer base and through careful analysis of on screen data and account statistics, you will help every customer to buy across our product range, selling in new lines, link and gap selling, and maximising customer spend.

We need you to have a key mix of skills and be able to deploy them effectively when required and in accordance with changing customer demands. Firstly you will need good experience of solving a variety of customer problems, plus an understanding of sales techniques that will enable you to maximise sales opportunities as they arrive. Finally, you’ll bring the dexterity and organisation needed to effectively and accurately key orders at speed.

You’ll be a strong and natural communicator and team player, used to working in a busy and challenging environment. You will be motivated, organised, flexible and driven to achieve results whilst building effective working relationships over the telephone.

If this is you, then we look forward to hearing from you.



Pension, 25 days holiday per year (plus public holidays), healthcare cash plan, personal accident insurance, employee discounts, free parking.


To apply, please complete an application form which can be collected at the depot, or send your CV with a covering letter, including the reference BI/1212  to: Cindy Hudson, Telesales Manager, Bidfood Access, 26 Business Park, Enterprise Way, Langley Mill, Nottingham NG16 4HY Or Email:

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