Job Details

  • Reference No.LMF/1576
  • DepartmentTelesales
  • Hours per Week37.5
  • LocationBirmingham (Cannock)
  • Grade6
  • Reporting toMaureen Hewitt
  • Closing Date16/10/2017 12:00 am
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Telesales executive – Birmingham

About us

Bidfood is a great place to work and we have an opportunity for a Telesales executive to become part of the Telesales department in our Cannock (Birmingham) depot.
We’re a leading wholesale food distributor covering the whole of the UK, the preferred supply partner for over 60,000 customers and our business is still growing.

What does this mean for you?

It means you can expect an excellent working environment, stability, fantastic development opportunities, and a great salary and benefits package.
We value all our employees and over half of our workforce have more than 5 years’ service!

A bit about the role

The telesales team forms an essential part of our depot by ensuring customer orders are taken in an efficient and professional manner.

You will be responsible for making outbound calls and dealing with incoming calls to take our customers’ normal orders. You will be required to manage your own customer base and through careful analysis of on screen data and account statistics, you will help every customer to buy across our product range, selling in new lines, link and gap selling, and maximising customer spend.

We require you to have a key mix of skills and be able to deploy them effectively when needed and in accordance with changing customer demands. Firstly you will need good experience of solving a variety of customer problems, plus an understanding of sales techniques that will enable you to maximise sales opportunities as they arrive.

Finally, you’ll bring the dexterity and organisation needed to effectively and accurately key orders at speed.

A bit about you

You will be a strong and natural communicator and team player; used to working in a busy and challenging environment. You will be motivated, organised, flexible and driven to achieve results whilst building effective working relationships over the telephone.

Benefits

Pension, 25 days holiday pa, healthcare cash plan, childcare vouchers, personal accident scheme, employee discounts.

Apply

To apply, please complete an application form which can be collected at any Bidfood depot, or send your CV with a covering letter, including the reference LMF/1576to: Maureen Hewitt – Telesales Manager, Bidfood, Hickling Road, Kingswood Business Park, Cannock, Staffordshire. WS11 8JH or email maureenhewitt@bidfood.co.uk  

Our Stories: Telesales

Our telesellers pride themselves on building great relationships with their customers and making sure they get the right products, deals and pack sizes for their business.

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