The Telesales team forms an essential part of our depot by ensuring customers orders are taken in an efficient and professional manner.

You’ll be responsible for making outbound calls and dealing with incoming calls to take our customers’ normal orders. You’ll be required to manage your own customer base and through careful analysis of on screen data and account statistics, you will help every customer to buy across our product range, selling in new lines, link and gap selling to maximize customers spend.

We need you to have a key mix of skills and be able to deploy them effectively when required and in accordance with changing customer demands. Firstly, you will need good experience of solving a variety of customer problems, plus an understanding of sales techniques that will enable you to maximize sales opportunities as they arrive. You must have experience using Word, Excel & Outlook confidently.  Finally, you’ll bring the dexterity and organization needed to effectively and accurately key orders at speed.

You’ll be a strong, natural communicator as well as a team player, used to working in a busy and challenging environment. You will be motivated, organized, flexible and driven to achieve results whilst building effective working relationships over the telephone.

This role is to cover working 8.30am –4.30pm; 5 over 7 day contract.

If this is you, then we look forward to hearing from you.

 

Benefits

4%/4% matched pension scheme rising to 6%/6% with service, 25 days (plus bank holidays, funded healthcare cash plan for you and your family, digital GP, life assurance, personal accident scheme, employee discounts, employee helpline and counselling, free onsite parking.

Apply

To apply, please complete an application form which can be collected at the depot, or send your CV with a covering letter, including the reference Harlow / Stowmarket Telesales Role to:

John Benisek, Telesales Manager

Email: johnbenisek@bidfood.co.uk