Job Details

  • Reference No.LMF/1501
  • DepartmentTelesales
  • Hours per Week37.5
  • LocationWakefield
  • Grade6
  • Reporting toAdmin/Customer Service Supervisor
  • Closing Date04/09/2017 12:00 am
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Telesales/Admin assistant – Wakefield

There’s every chance you’ll have eaten our food, so why not share our success and come and work for us? Bidfood is a leading wholesale food distributor and the preferred supplier for over 60,000 customers across the UK, ranging from pubs to schools, from restaurants to care homes and everything in between.

From Lands End to John O’Groats, whether our customers want just a teaspoon or a full range of catering supplies, we’ll supply their needs. We work as a team to provide every food option from quality ingredients to finished meals, including a number of own brand ranges as well as all the big brands and regional specialities. We believe in our food, and we know that our people are so very important in our success.
This is a new and exciting role for the Wakefield depot.

You will be responsible for making outbound calls and dealing with incoming calls to take our customers’ normal orders. You will be dealing with all of the customers who are serviced by the Wakefield depot and through careful analysis of on screen data and account statistics, you will help every customer to buy across our product range, selling in new lines, link and gap selling, and maximising customer spend.
We need you to have a key mix of skills and be able to deploy them effectively when required and in accordance with changing customer demands. Firstly you will need good experience of solving a variety of customer problems, plus an understanding of sales techniques that will enable you to maximise sales opportunities as they arrive.

You will also have a varied amount of Admin duties to carry out.

You’ll be a strong and natural communicator and team player, used to working in a busy and challenging environment. You will be motivated, organised, flexible and driven to achieve results whilst building effective working relationships over the telephone.


Pension, 25 days holiday per year (plus public holidays), healthcare cash plan, childcare vouchers, personal accident insurance, employee discounts, free parking.

If this is you, then we look forward to hearing from you.


To apply, please send your CV with a covering letter, including the reference LMF/1501, to: Lesley Davis – Admin/Customer Service Supervisor, Bidfood, Express Way, Wakefield Europort, Wakefield, WF6 2TZ or by email to

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