This is an exciting time to be part of Bidfood as we have now joined forces with our sister company Oliver Kay, from the very beginning, the business was founded around the very best produce that we could find.

At our depots we make over 5,000 deliveries to our customers each week, we have a number of teams who work together to deliver service excellence to our customers every day. We want to have passionate people working with us in Oliver Kay, we value our employees and strongly believe in developing our people for the future.

We have an exciting opportunity within our Telesales department, and as a part of the telesales leadership team you’ll fill an essential role in helping us achieve our targets by delivering the right service and support to our customers on time.

Your main duties will include: coaching and developing the sales team, assisting management in maximising sales opportunities, providing support to the sales team and wider department, provide a point of contact for escalated complaints and overall – ensure the customer is put at the heart of everything that you do. We have clients ordering through different online platforms so it is essential you are familiar with ecommerce ordering management.

Ideally, you’ll have experience in a sales or telesales environment, possess a professional and clear phone manner, be competent with IT based systems and be able to demonstrate a history of developing and coaching contact centre advisors.

The successful candidate will need to be a personable and professional individual, be an approachable source of support to their team and wider stakeholders, and most importantly be used to working to targets, and will have an accurate and methodical approach to your work with a passion to succeed.

The team leader role is required to work the evening shift 1.30pm – 10.30pm; 5 over 7 days including working permanent Sundays.

If this is you, then we look forward to hearing from you.

Benefits

Pension, 25 leave days per year (excluding public holidays), healthcare cash plan, personal accident insurance, employee discounts, free parking.

Apply

To apply, please complete an application form which can be collected at the depot, or send your CV with a covering letter, including the reference RW/997 to:

Amanda Tailford, Telesales Supervisor, Oliver Kay Produce, Roydsdale Way, Euroway Industrial Estate, Bradford, BD4 6SE

Or email: amandatailford@oliverkayproduce.co.uk