Job Details

  • Reference No.SC/2029
  • DepartmentTelesales
  • Hours per Week37.5
  • LocationHarlow
  • Grade6
  • Reporting toTelesales Manager
  • Closing Date08/10/2018 12:00 am
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Telesales Executive – Harlow

There’s every chance you’ll have eaten our food, so why not share our success and come and work for us? Bidfood is a leading wholesale food distributor and the preferred supplier for over 60,000 customers across the UK, ranging from pubs to schools, from restaurants to care homes and everything in between.

We work as a team to provide every food option from quality ingredients to finished meals, including a number of own brand ranges as well as all the big brands and regional specialities. We believe in our food, and we know that our people are so very important in our success.

The telesales team forms an essential part of our depot by ensuring customer orders are taken in an efficient and professional manner as you will be responsible for liaising with customers regarding their orders and increasing sales.

As part of your role you will need to be self-motivated, enthusiastic, driven to achieve results and have a “can do” attitude, building effective working relationships and persuasive communication over the telephone.

You’ll be responsible for making outbound calls and dealing with incoming calls to take our customers’ normal orders. You will ensure every customer is buying across the Bidfood product range, introduce and sell in new lines, link and gap selling where appropriate to maximise customer purchasing. You’ll be required to manage your own customer base, keeping the information up to date and relevant. With the ability to develop all sales opportunities within the existing account base through careful analysis of on screen data and account statistics. You will be professional and courteous to both our internal and external customers.

You will be used to working in a busy and challenging environment whilst meeting or exceeding sales targets, solving customer problems effectively, excellent organisation skills and working accurately to deadlines. Flexibility, understanding of sales techniques, ability e to key accurately at speed and strong team working skills are a requirement of successful candidates.


Pension, 25 days holiday per year (plus public holidays), healthcare cash plan, childcare vouchers, personal accident insurance, employee discounts, free parking.


To apply, please complete an application form which can be collected at the depot, or send your CV with a covering letter to:
Name and job title: Christine Gilroy-Downes, Telesales Manager
Address: Bidfood, Greenway, Harlow Business Park, Harlow CM19 5QB

Our Stories: Telesales

Our telesellers pride themselves on building great relationships with their customers and making sure they get the right products, deals and pack sizes for their business.

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