This is an exciting time to be part of Bidfood as we have now joined forces with our sister company Oliver Kay, from the very beginning, the business was founded around the very best produce that we could find.

At our depots we make over 5,000 deliveries to our customers each week, we have a number of teams who work together to deliver service excellence to our customers every day. We want to have passionate people working with us in Oliver Kay, we value our employees and strongly believe in developing our people for the future.

The telesales team forms an essential part of our depot by ensuring customer orders are taken in an efficient and professional manner.

You’ll be responsible for making outbound calls and dealing with incoming calls to take our customers’ normal orders. You’ll be required to manage your own customer base and through careful analysis of on screen data and account statistics, you will help every customer to buy across our product range, selling in new lines, link and gap selling, and maximising customer spend.

We need you to have a key mix of skills and be able to deploy them effectively when required and in accordance with changing customer demands. Firstly you will need good experience of solving a variety of customer problems, plus an understanding of sales techniques that will enable you to maximise sales opportunities as they arrive. Finally, you’ll bring the dexterity and organisation needed to effectively and accurately key orders at speed.

You’ll be a strong and natural communicator and team player, used to working in a busy and challenging environment. You will be motivated, organised, flexible and driven to achieve results whilst building effective working relationships over the telephone.

You will be required to work weekends, the role operates on an any 5 from 7 days rota.

If this is you, then we look forward to hearing from you.

Benefits

Pension, 25 days holiday per year (plus public holidays), healthcare cash plan, personal accident insurance, employee discounts, free parking.

To apply:

To apply, please complete an application form which can be collected at the depot, or send your CV with a covering letter, including the reference RW/644 to:

Name and job title: Salma Kauser, Telesales Supervisor
Address:  Oliver Kay Produce, Roydsdale Way, Euroway Industrial Estate, Bradford, BD4 6SE
Email:  salmakauser@oliverkayproduce.co.uk