The Telesales team forms an essential part of our depot by ensuring customer orders are taken in an efficient and professional manner.

You’ll be responsible for making outbound calls and dealing with incoming calls to take our customers’ normal orders. You’ll be required to manage your own customer base and through careful analysis of on screen data and account statistics, you will help every customer to buy across our product range, selling in new lines, link and gap selling, and maximizing customer spend.

We need you to have a key mix of skills and be able to deploy them effectively when required and in accordance with changing customer demands. Firstly, you will need good experience of solving a variety of customer problems, plus an understanding of sales techniques that will enable you to maximize sales opportunities as they arrive. You must have experience using Word, Excel & Outlook confidently. Finally, you’ll bring the dexterity and organization needed to effectively and accurately key orders at speed.

You’ll be a strong and natural communicator and team player, used to working in a busy and challenging environment. You will be motivated, organized, flexible and driven to achieve results whilst building effective working relationships over the telephone.

This role is to cover working 8.30am –4.30pm; 5 over 7 days contract.

If this is you, then we look forward to hearing from you.

 

Benefits

Pension, 33 days holiday per year, healthcare cash plan, childcare vouchers, personal accident insurance, employee discounts, free parking.

Apply

To apply, please complete an application form which can be collected at the depot, or send your CV with a covering letter, including the reference Bicester Telesales Role to:

Name and job title: Ashley Bull, Telesales Manager

Address:  Bidfood, Bicester Telesales, Charbridge Way, Bicester, Oxon OX26 4ST

Email: ashleybull@bidfood.co.uk