Job Details

  • Reference No.LMF/1251
  • DepartmentTelesales
  • Hours per Week37.5
  • LocationBirmingham (Cannock)
  • Grade6
  • Reporting toTelesales Manager
  • Closing Date27/03/2017 12:00 am
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Telesales executive

There’s every chance you’ll have eaten our food, so why not share our success and come and work for us? Bidvest Foodservice is a leading wholesale food distributor and the preferred supplier for over 60,000 customers across the UK, ranging from pubs to schools, from restaurants to care homes and everything in between.

From Lands End to John O’Groats, whether our customers want just a teaspoon or a full range of catering supplies, we’ll supply their needs. We work as a team to provide every food option from quality ingredients to finished meals, including a number of own brand ranges as well as all the big brands and regional specialities. We believe in our food, and we know that our people are so very important in our success.

The telesales team at Cannock forms an essential part of our depot by ensuring customer orders are taken in an efficient and professional manner.

You’ll be responsible for making outbound calls and dealing with incoming calls to take our customers’ normal orders. You’ll be required to manage your own customer base and through careful analysis of on screen data and account statistics, you will help every customer to buy across our product range, selling in new lines, link and gap selling, and maximising customer spend.

We need you to have a key mix of skills and be able to deploy them effectively when required and in accordance with changing customer demands. Firstly you will need good experience of solving a variety of customer problems, plus an understanding of sales techniques that will enable you to maximise sales opportunities as they arrive. Finally, you’ll bring the dexterity and organisation needed to effectively and accurately key orders at speed.

You’ll be a strong and natural communicator and team player, used to working in a busy and challenging environment. You will be motivated, organised, flexible and driven to achieve results whilst building effective working relationships over the telephone.

If this is you, then we look forward to hearing from you.

Please note that this is a fixed term contract for 12 months and that the hours are 37.50 hours any 5 of 7 days. You will also be asked to work several Bank holidays and Sunday’s.


Pension, 25 days holiday pa, healthcare cash plan, childcare vouchers, personal accident scheme, employee discounts.


To apply, please forward your application and/or CV, including the reference LMF/1251 to: Maureen Hewitt, Bidvest Food Service, Hickling Road, Kingswood Lakeside, Cannock Staffs, WS12 3HQ

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