Job Details

  • Reference No.LW/1314
  • DepartmentTelesales
  • Hours per Week37.5 per week and when required
  • LocationSlough
  • GradeUngraded
  • Reporting toTelesales Manager
  • Closing Date27/02/2017 12:00 am
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Telesales executive

Bidvest is a leading wholesale food distributor and the preferred supply partner for over 60,000 customers across the UK.

We pride ourselves on our ability to provide anything from a teaspoon to a complete catering solution to customers of all sizes, utilising our national structure and the combined expertise of our employees. We provide every food option from quality ingredients to finished meals, including a number of own brand ranges as well as all the big brands and regional specialities.

The telesales team forms an essential part of our depot by ensuring customer orders are taken in an efficient and professional manner.

You will be responsible for making outbound calls and dealing with incoming calls to take our customers’ normal orders. You will be required to manage your own customer base and through careful analysis of on screen data and account statistics, you will help every customer to buy across our product range, selling in new lines, link and gap selling, and maximising customer spend.

We require you to have a key mix of skills and be able to deploy them effectively when needed and in accordance with changing customer demands. Firstly you will need good experience of solving a variety of customer problems, plus an understanding of sales techniques that will enable you to maximise sales opportunities as they arrive. Finally, you’ll bring the dexterity and organisation needed to effectively and accurately key orders at speed.

You will be a strong and natural communicator and team player; used to working in a busy and challenging environment. You will be motivated, organised, flexible and driven to achieve results whilst building effective working relationships over the telephone.

Benefits

Pension, 25 days holiday per year (plus public holidays), healthcare cash plan, childcare vouchers, personal accident insurance, employee discounts, free parking.

Apply

To apply, please complete an application form which can be collected at the depot, or send your CV with a covering letter, including the reference LW/1314 to:

Name and job title: Trish Brennan Telesales Manager

Address:  Bidvest Foodservice, Leigh Road , Slough trading estate , Slough SL1 4BD

Email:  trishbrennan@bidvest.co.uk

Our Stories: Telesales

Our telesellers pride themselves on building great relationships with their customers and making sure they get the right products, deals and pack sizes for their business.

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