Job Details

  • Reference No.LMF/1312
  • DepartmentAdministration
  • Hours per Week40
  • LocationBicester
  • Grade8
  • Reporting toHead of Operations
  • Closing Date20/02/2017 12:00 am
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Service excellence manager

About us

Bidvest Foodservice is a great place to work and we have permanent opportunities for a Warehouse Operative to become part of the warehouse department in our Bicester depot.

We’re a leading wholesale food distributor covering the whole of the UK, the preferred supply partner for over 60,000 customers and our business is still growing.

What does this mean for you?

It means you can expect an excellent working environment, stability, fantastic development opportunities, and a great salary and benefits package.

We value all our employees and over half of our workforce have more than 5 years service!

A bit about the role

Providing our customers with the highest level of service is at the heart of our business. This role is pivotal in bringing all the end to end activities together in order to drive service excellence.

You will be managing a small team to collaborate with all the internal departments and business processes to support the customer. This will include providing management information, dealing with issues and complaints and looking for ways to continuously improve our business performance. Innovation in problem solving and excellent influencing skills are a must.

Previous experience in a customer facing role is essential. You must combine the skills of a confident and diplomatic communicator, with the ability to challenge other departments or managers in resolving queries. The role requires excellent analytical skills, to create meaningful management reports, understand developing trends and provide insights to the management team from all the data.

This role is working 5 over 7


To apply, send your CV with a covering letter, including the Reference LMF/1312 to: Steven Hunt, Head of Operations – Bidvest Foodservice Bicester Depot, Charbridge Way, Oxford OX26 4ST or email

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