Date posted: 21/10/2019

Job Details

  • Reference No.BI/1206
  • DepartmentTelesales
  • Hours per Week37.5
  • LocationEdinburgh
  • Reporting toTelesales team leader
  • Closing Date01/11/2021 12:00 am
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Sales and Customer Service Advisor – Edinburgh

As a Sales and Customer Advisor, you will be part of our exciting, fun and vibrant office based sales team who put the customer at the heart of everything we do. Our customers are passionate about the food they serve and the service they deliver to their customers and we are looking for equally passionate, enthusiastic, bubbly, customer focused people to serve our customers.


Skills Required:

  • Excellent telephone manner and communication skills.
  • Initiative and a positive can do attitude.
  • An ability to work well within a targeted environment and to remain organised under pressure.
  • Excellent computer skills.
  • Previous experience in sales would be beneficial but not essential.


Responsibilities will include:

  • Making outbound calls and taking inbound calls from our existing customers.
  • Building relationships with our customers and processing customer orders.
  • Maximising sales opportunities.
  • This role does not include any cold calling.


If you would like to taste what we have to offer then we look forward to hearing from you.


Bidfood Scotland are a leading wholesale food distributor covering the whole of Scotland consisting of four depots; Edinburgh, Inverness, Larbert and Oban. We pride ourselves on our close relationships with local suppliers and our ability to offer the best of Scotland’s larder to our customers. Our flexible infrastructure ensures that we are able to supply the entire Bidfood product range as a “one stop shop” to our customer base throughout Scotland, including the Highlands and Islands. Larbert is our hospitality hub that hosts Scotland’s customer experience centre that we use to help grow £14bn food and drink sector.



Pension, life assurance, 25 days holiday per year (plus public holidays), healthcare cash plan, employee discounts, free parking, subsidised canteen, exclusive range of over 4,000 high street discounts.


To apply, please complete an application form which can be collected at the depot, or send your CV with a covering letter including the reference BI/1206 to Allison Campbell,  Telesales Manager.

Address: Junction 2 Industrial Estate, Claylands Road, Newbridge, Edinburgh, EH28 8LF


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