Job Details

  • Reference No.LW/1600
  • DepartmentOperations
  • Hours per Week40
  • LocationUrban foodservice, Paddock Wood
  • Grade10
  • Reporting toDepot General Manager
  • Closing Date27/11/2017 12:00 am
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Operations Manager (Urban Foods) – Paddock Wood

An exciting opportunity to develop a career as an Operations Manager within a new but growing business.

You will be responsible for liaising with Bidfood’s transport and warehouse teams to ensure the smooth operational running of the business and overseeing the Transport Supervisor and 16 customer liaison delivery drivers.

Your role will be to manage and improve on the daily operation and performance of Urban Foodservice on the transport side, in order to provide the expected service to customers, whilst being budget conscious and ensuring the welfare of every employee is maintained, with a fleet that is compliant with all relevant legislation, remaining audit compliant at all times.

As the Operations Manager overseeing both transport and warehouse duties, you must lead and set the correct behaviours in place to drive, support and deliver in an effective and efficient manner. You will be expected to manage the performance of the fleet in order to ensure maximum operational efficiency and service excellence.

Working with Bidfood to ensure that all audits and legal standards are met and exceeded to ensure the compliance of the depot.. You will be someone who can think and plan strategically in order to improve upon the operation of Urban foodservice so that it can offer a better service to customers.

Manage the deployment and performance of the warehouse and transport teams for the loading of the UFS vans, in order to drive operational efficiencies, service excellence and productivity within the business.

You need to demonstrate the expected behaviours and standards of a people leader to help recruit, engage and develop the capability of our people and generate the right customer service culture for our business driving Service Excellence & ensure good working relationships with Bidfood HODs in order to enhance internal service standards and facilitate service through to the customer.


Pension, 25 days holiday pa, healthcare cash plan, childcare vouchers, personal accident scheme, employee discounts.


To apply, please complete an application form which can be collected at the depot, or send your CV with a covering letter, including the reference LW/1600 to: Jo Aisbitt, General Manager, c/o Bidfood, Transfesa Rd, Paddock Wood, TN12 6UU or Email:

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