Date posted: 18/03/2019


Job Details

  • Reference No.GB/426
  • DepartmentIT
  • Hours per Week37.5
  • LocationSlough
  • Grade6
  • Reporting toIT Service Delivery Manager
  • Closing Date28/06/2021 12:00 am
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IT Service Delivery Administrator – Slough

There’s every chance you’ll have eaten our food, so why not share our success and come and work for us? Bidfood is a leading wholesale food distributor and the preferred supplier for over 60,000 customers across the UK, ranging from pubs to schools, from restaurants to care homes and everything in between.

There are lots of departments that keep the wheels turning in Bidfood and our award winning IT department is key to our success. They keep all our systems working which ultimately means our customers can receive the goods they ordered.

The IT Department are constantly developing with our growing business and we now have an opportunity for someone to join our IT Service Delivery team to develop and grow with us too!

A bit about the role

This is an exciting new development role where you will be given the opportunity to gain experience in the IT Service Delivery team and wider IT environment. The IT Service Delivery team are responsible for responding to business requests, queries and issues, ensure the smooth running and availability of telephony & networks, printers, hardware & software ordering, our user starters & leaver process, IT asset tracking along with managing major incidents and continual improvements. This is a key role in a busy, friendly & talented IT team.

What we are looking for

We are looking for someone who is good at problem solving, highly motivated and can work well in a high pressure environment. You’ll be able to demonstrate a desire to provide a high level of customer service and customer satisfaction, with excellent coordination, communication and team working skills. As a busy IT function in an equally busy operational business you will need to be able to work effectively under pressure with the ability to prioritise effectively. We want someone who is creative and can identify opportunities for continuous improvements, so we can continue to be the best.

What’s in it for you

You will be part of an award winning IT team, get excellent development and training opportunities and will play a key part in the Bidfood journey.  There will be a comprehensive on and off job IT & soft skills training programme with focus on both IT Service Management and the wider IT skillset including some basic technical and troubleshooting skills.

It’s not essential that you have IT experience as this role would be ideal for someone looking to start a career in IT or look to further their experience within a progressive IT environment

Benefits

Pension, 25 days holiday pa, healthcare cash plan, personal accident scheme, employee discounts.

Apply

To apply, please forward your application to: Claire Bennett, IT Service Delivery Manager, or email clairebennett@bidfood.co.uk / recruitment@Bidfood.co.uk

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