Date posted: 20/01/2020

Job Details

  • Reference No.GB/519
  • DepartmentAdministration
  • Hours per WeekMon-Fri 9-5
  • LocationHarlow depot
  • Grade6
  • Reporting toCarol Harnetty
  • Closing Date17/02/2020 12:00 am
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Customer Service Executive – Harlow

Bidfood is a leading wholesale food distributor and the preferred supply partner for over 60,000 customers across the UK.

We pride ourselves on our ability to provide anything from a teaspoon to a complete catering solution to customers of all sizes, utilising our national structure and the combined expertise of our employees. We provide every food option from quality ingredients to finished meals, including a number of own brand ranges as well as all the big brands and regional specialities.

The Customer Service team is a small but busy team forming an essential part of the Depot in the delivery of excellent customer service.

An opportunity has arisen in this small friendly team where your duties will include dealing with customer queries via inbound and outbound customer calls, complaint resolution and general administration.

Attention to detail is essential along with a flexible approach to work. To be successful in the role you will have an excellent telephone manner and the ability to remain calm in any given situation.

Past experience in a similar role is preferred although not essential. You will need to be able to work well within the team and with other internal departments and confident when working to deadlines.


Pension, 25 days holiday pa, healthcare cash plan, personal accident scheme, employee discounts.


To apply, please complete an application form which can be collected at any Bidfood depot, or send your CV with a covering letter, including the reference GB/519 to: Carol Harnetty, Customer Service/Admin Manager, Greenway, Harlow Business Park, Harlow, Essex, CM19 5QB
Or Email

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