Job Details

  • Reference No.LMF/1346
  • DepartmentTelesales
  • Hours per Week37.5
  • LocationBicester
  • GradeUngraded
  • Reporting toFieldsales Manager
  • Closing Date19/06/2017 12:00 am
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Bidfood Direct customer advisor – Bicester

We’re a leading wholesale food distributor covering the whole of the UK, the preferred supply partner for over 60,000 customers and our business is still growing.

What does this mean for you?

It means you can expect an excellent working environment, stability, fantastic development opportunities, and a great salary and benefits package.
We value all our employees and over half of our workforce have more than 5 years service!

A bit about the role

We have an opportunity to join our telesales department within our Bicester depot, and as part of our team you will be responsible for overseeing our Bidfood Direct online service, handling queries and delivering a first class level of customer service.
As the voice of our Bidfood Direct service, you will be responsible for registering new customers, delivering training to both customers and our team, identifying potential customers to grow our online service and handling any issues that are related to this.

You will require a positive attitude and a strong work ethic, but most importantly a high level of customer service as we look to be the best in the country in this area. You will need to be flexible with your approach, having to react to issues whilst being proactive with your planning. At times you will be expected to deliver off site training to current and prospective customers, due to this you will need to be positive, helpful and patient to ensure the best results.
Driving license is preferred but not essential.

A bit about you

You will be a strong and natural communicator and team player; used to working in a busy and challenging environment. You will be motivated, organised, flexible and driven to achieve results whilst building effective working relationships over the telephone.


Pension, 25 days holiday per year (plus public holidays), healthcare cash plan, childcare vouchers, personal accident insurance, employee discounts, free parking.


To apply, please complete an application form which can be collected at the depot, or send your CV with a covering letter, including the reference LMF/1346 to: Jonny Newman, Fieldsales Manager, Bidfood, Charbridge Way, Bicester, Oxfordshire OX26 4ST. Email:

Our Stories: Field sales and national accounts

Working in a busy sales role, your ability to build rapport with our customers and to build long lasting relationships will contribute to our success, as well as yours.

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