There’s every chance you’ll have eaten our food, so why not share our success and come and work for us? Bidfood is a leading wholesale food distributor and the preferred supplier for over 60,000 customers across the UK, ranging from pubs to schools, from restaurants to care homes and everything in between.

From Lands End to John O’Groats, whether our customers want just a teaspoon or a full range of catering supplies, we’ll supply their needs. We work as a team to provide every food option from quality ingredients to finished meals, including a number of own brand ranges as well as all the big brands and regional specialities. We believe in our food, and we know that our people are so very important in our success. Working for us, you’ll not be just a number; you’ll be part of an inspiring team where your views count.

This is a key role, focusing on providing effective, timely and high quality services to all our customers. You will handle and resolve a wide range of customer services issues on the phone, via email or your colleagues; using your excellent judgement and communication skills, and your passion for excellent service. Not only that, but you will seek to implement improvements to communication and processes to raise standards even further. You must be a skilled and natural customer service advocate with understanding of its importance in a food distribution environment. Your attention to detail and organisation will be excellent, backed up with strong IT and finance skills.

You’ll also manage a range of administration responsibilities including Invoice reconciliation, H & S support / audit and document retention, so you’ll need a high degree of financial awareness, organisation and accuracy alongside strong IT skills. You will also require approachability and a problem solving attitude to ensure you can take on and resolve any challenges in your day to day role

You will need a proactive and collaborative nature as this role will be working on an interdepartmental basis undertaking Customer Care on some days and Admin on others, so there will be variety within the role.

If this is you, we look forward to hearing from you.

 

Benefits

Car allowance, 4%/4% matched pension scheme rising to 6%/6% with service, 25 days (plus bank holidays) funded healthcare cash plan for you and your family, digital GP, life assurance, personal accident scheme, employee discounts, employee helpline and counselling, free onsite parking and flexible benefits

Apply

To apply, please complete an application form which can be collected at the depot, or send your CV with a covering letter, including the reference “Admin C/S 2023” to:
Name and job title: Vikki Peters Administration and Customer Services Manager
Email: vikkipeters@Bidfood.co.uk