Our Stories: Customer service
Our Customer Service team handles and resolves a wide range of customer queries and issues on the phone or via email, and work hard to make sure each interaction is dealt with to the highest of standards.
Read MoreThis is a broad administration role, focusing on internal and external customer service and support. You will manage and assist with the provision of a comprehensive range of administrative activities to provide the highest service levels that enable the depot to fulfil it’s responsibilities to it’s customers, suppliers and employees and achieve it’s profit budget.
You’ll manage all invoicing, accounts, petty cash and banking requirements, plus the accurate preparation of the depot’s salary data. You will also uphold standards to ensure that processes and reporting requirements are adhered to, so that the business meets it’s legislative and corporate governance requirements.
You will manage, motivate and develop a small administration and customer services team, leading by example to ensure that the whole team achieve and maintain the highest standards of administration and customer service.
We are looking for excellent people and administration management experience in a similar, fast-paced and customer facing environment, where you have constantly driven high standards through attention to detail, process and team development.
You will be happy working in a structured fashion but be looking for innovative ways in which you can solve problems, support colleagues and generally add value to the organisation’s operation and customer service.
A clear, concise communicator at all levels; you’ll play an influential role with your peers with the vision and business acumen to positively affect the wider commercial business.
Pension, 25 days holiday pa, healthcare cash plan, personal accident scheme, employee discounts.
To apply, please complete an application form which can be collected at the depot, or send your CV with a covering letter to:
Name and job title: Laura Fletcher, HR Assistant
Address: Bidfood, Langley Road South, Salford, Manchester, M6 6TZ
Email: laurafletcher@bidfood.co.uk
Our Customer Service team handles and resolves a wide range of customer queries and issues on the phone or via email, and work hard to make sure each interaction is dealt with to the highest of standards.
Read More