Date posted: 10/01/2017


Job Details

  • Reference No.SR/1272
  • DepartmentCustomer Services & Admin
  • Hours per Week37.5 hours
  • LocationHarlow Depot
  • GradeUngraded
  • Reporting toCustomer Services & Admin Manager
  • Closing Date16/01/2017 11:59 pm
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Admin/Customer Service Executive

Benefits: Pension,  Healthcare Cash Plan, Childcare Vouchers, Personal Accident Scheme, Employee Discount

About Us

Bidvest Foodservice is a great place to work and we have a permanent opportunity for a Customer Services Executive to become part of the customer service and admin department in our Harlow Depot.

What does this mean for you?

You can expect an excellent working environment, stability, development opportunities and great benefits as well as being part of a fantastic team.

A bit about the role

Every day in our Harlow Depot Customer Service team is different; you will be multi skilled and will receive training across all areas of the customer service and administrative functions.

You will need a proactive approach to ensure you can take on and resolve issues and communicate to all relevant customers, both internal and external,  clearly and accurately, on the phone, via e-mail and verbally using your excellent judgement and communication skills.

Attention to detail and the ability to work with the team and alone are essential, as is a professional telephone manner and excellent communication skills, including active listening and effective questioning techniques.   You will need to be a resilient person with ability to multi-task and work under pressure.

General IT skills are a must as is the capability to work with Excel, Outlook and Microsoft Office.

Apply

To apply, please complete an application form which can be collected at the depot, or send your CV with a covering letter, including the reference SR/1272 to:
Carol Harnetty, Customer Service and Admin Manager
Greenway, Harlow Business Park, Harlow, Essex, CM19 5QB
Alternatively email:  carolharnetty@bidvest.co.uk

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